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Dispensing assistant

The GPhC has recognised a number of awarding bodies to deliver the Level 2 knowledge- and competency-based dispensing assistant qualification. We have also accredited a number of distance learning courses which are equivalent to this qualification.

You must be employed in a pharmacy to take the course and it usually takes between six and 12 months to complete.

The GPhC requires that all staff working in a pharmacy are appropriately trained for the role they undertake. Any member of staff involved in the dispensing process must meet the GPhC's minimum training requirements for this type of role and start training within three months of starting in the role.

To meet minimum training requirements a dispenser needs to take the relevant modules of the Level 2 certificate in pharmacy service skills.

Anyone working in a pharmacy in the following areas needs to undertake a GPhC-accredited/recognised course to ensure they are appropriately trained:

  • Sale of over-the-counter medicines and the provision of information to customers on symptoms and products
  • Prescription receipt and collection
  • The assembly of prescribed items (including the generation of labels)
  • Ordering, receiving and storing pharmaceutical stock
  • The supply of pharmaceutical stock
  • Preparation for the manufacture of pharmaceutical products (including aseptic products)
  • Manufacture and assembly of medicinal products (including aseptic products).

Further information on the GPhC’s minimum training requirements for dispensing/pharmacy assistants can be found in our training policy for pharmacy support staff:

GPhC Minimum training requirements [PDF, 137.98 KB]