Strategic plan 2017-20
We have published our strategic plan 2017-20, which sets our priorities for the next three years.
Patients and the public will always have the right to expect safe and effective care from pharmacy. As the pharmacy regulator we are committed to regulating in a way that supports this and enables it to happen. Our strategic plan sets out how we will continue to achieve this.
What we want to achieve for patients and the public can be summed up in two words: ‘assurance’ and ‘improvement’. Firstly, we want to provide assurance to patients and the public about the standards of practice and quality of services they will receive from pharmacy professionals and pharmacies, now and in the future. Secondly, we want to play our part in improving the quality of pharmacy practice – so that patients and the public can receive better care and advice, which will in turn improve their health and wellbeing.
We can successfully achieve this work only if we work closely with all those involved, including patients and the public, pharmacy professionals and other key stakeholders, and the governments of the three countries in which we regulate.