On 18 October 2016, the GPhC brought together a variety of stakeholders from within and outside of pharmacy, including pharmacy owners, academics, representatives from professional bodies and pharmacy professionals, for a seminar on professionalism under pressure.
The seminar aimed to build a greater understanding of issues relating to workplace pressures within pharmacy and in other parts of healthcare, and to discuss how these issues could be addressed by individuals and organisations across the sector.
The seminar was chaired by Professor Nairn Wilson CBE, former President of the British Dental Association and former President of the General Dental Council. Professor Michael West, Head of Thought Leadership at The King’s Fund, gave the keynote address on nurturing cultures of high-quality and compassionate care.
Delegates at the seminar discussed in workshops what they thought organisations and professionals should start, stop or continue doing so individual professionals can live up to their professional obligations and organisations can appropriately manage these pressures, and identified a number of key themes and actions.
Nigel Clarke's introduction:
Professor Nairn Wilson’s introduction:
Professor Michael West’s keynote address:
Workshop feedback, chaired by Nairn Wilson:
Duncan Rudkin’s closing remarks: