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Organisations and groups

The GPhC is being established to assure the safety, health and wellbeing of people who use pharmacy services. It has a duty to consult all stakeholders but will also involve patients and the public in both its strategic and day-to-day work.

In establishing the new regulator, the Department of Health will take into account the views of individual patients, their carers and members of the public who use pharmacies or medicines. It wants to hear about what representative organisations want and expect from the GPhC. This will enable the Department to set up an organisation in which the public has confidence.

How you can work with us

As well as running formal consultations on the new standards and rules for the GPhC, the Department of Health would like to hear your views on the full range of the GPhC's activities.

Consultations

In the consultation section you can:

• read about current consultations
• find out about future consultations
• read about the results of past consultations.

The next consultation will be on the new standards framework for pharmacists and pharmacy technicians and will begin in autumn 2009, parliamentary timetable permitting.

Feedback about this website

You can provide feedback about this website and the information that you would like to see on it through the polls and the feedback form.

How you want to be involved

We would also like to hear about how you want to be involved in the work of the GPhC once it is established. You can give your views using the feedback form on things like:

• the kinds of information that should be included in the various parts of the published register
• how regulatory complaints should be handled
• what kinds of information the GPhC should provide to patients and the public once it is established
• how patients and the public can be best involved in GPhC decision-making.

The form can also be used to submit positive feedback about a pharmacist, pharmacy technician or community pharmacy, which can then be shared as good practice.

Making complaints about pharmacists

Ahead of the establishment of the GPhC in spring 2010 (parliamentary timetable permitting), complaints should be sent to:

Fitness to Practise and Legal Affairs
Royal Pharmaceutical Society of Great Britain
1 Lambeth High Street, London SE1 7JN
Fax: 020 7572 2510
Email: complaintsaboutpharmacists@rpsgb.org