There are many organisations and people who may be able to assist you if you have a concern about a pharmacy or pharmacy professional. You can find an extensive list of links on our useful links page.

Citizens' Advice

Citizens' Advice helps people to resolve their legal, money and other problems by providing free, independent and confidential advice.

MHRA

The MHRA enhance and safeguard the health of the public by ensuring that medicines and medical devices work and are acceptably safe.

Professional Standards Authority for Health and Social Care 

The Council for Healthcare Regulatory Excellence oversees the work of the nine regulatory bodies that set standards for training and conduct of health professionals.

Local pharmacies or pharmacy chains

If your concern or need for information relates to an individual pharmacist or pharmacy, it may be wise to contact the pharmacy owner or corporate head office to discuss the matter directly with them in the first instance.