This year we made significant changes to our approach to regulating and inspecting registered pharmacies. We used our enforcement powers, and started to publish inspection reports.
This year we published guidance for pharmacies providing services online. These clearly set out the measures they should have in place to make sure they are providing their services safely. We also published guidance for people using online pharmacy services to help them to get safe and effective care.
We continued our work to develop proposals and consult on a new set of standards for the initial education and training of pharmacists. This is part of our programme of work to review the standards for the education and training of the pharmacy team.
Pharmacy professionals who were due to renew their registration by 31 October 2019 were the first group to submit peer discussion and a reflective account as part of their revalidation.
During 2019/20 we continued to build on our commitment to improving the way we work. This included:
- agreeing a ten-year vision for safe and effective pharmacy care at the heart of healthier communities, and
- making operational improvements, such as moving from paper-based to online applications for pharmacist and pharmacy technician registrations