We have closed our offices in response to the Covid-19 outbreak and are working remotely. Please send all correspondence by email.

Privacy and cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device (such as your computer or mobile phone). These include small files known as cookies. We will not use them to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

For more details with regards to cookies please visit www.allaboutcookies.org​. This website provides full information about what cookies are and how to manage them.

Our use of cookies

The table below list the cookies that may be stored on your device when visiting this website:

Used by


Typical content



Google Analytics*

For further details on the cookies set by Google Analytics, please refer to the Google Code website


* Google Analytics cookies are used across all our websites (pharmacyregulation.org, myGPhC and myGPhCpharmacy)


Randomly generated number

Two years

Google Analytics will set a cookie to help us accurately estimate the number of visitors to the website and volumes of usage


Randomly generated number

30 minutes


Randomly generated number

At the end of the session (closing the browser window)                          


Randomly generated number plus info on how the site was reached (e.g. directly or via a link, organic search or paid search)

Six months


YouTube is a video-sharing service. Videos are uploaded to YouTube channels and can be embedded on web pages. For further details on the cookies set by Google Analytics, please refer to the Types of Cookies used by Google

Please note that these cookies will only get activated if you watch one of the videos embedded on this website that we host via youtube.com



Eight months from set/update                         

This cookie
measures your bandwidth to determine whether you get the new player interface or the old



At the end of the session (closing the browser window)

This cookie is set by the YouTube video service on pages with embedded YouTube video


ReciteMe is a cloud-based web accessibility solution which enables visitors to customise the website to their needs. You can launch ReciteMe on our website by clicking on the links that appear on the top blue banner within the header.

These cookies only become active if you enable the ReciteMe toolbar that appears within the header of this website.



At the end of the session (closing the browser window

This stores a flag to indicate whether the toolbar should persist between pages or not



Persists until visitors clears cookies

This stores the users current settings so that they can be reapplied on subsequent pages

Other cookies





One month

Records a visitor's most recently visited 'quick link' menu, located at the footer of the website



One month

Used to remember a visitor's chosen text size



At the end of the session (closing the browser window)

Records whether a visitor's browser has JavaScript enabled

Cookies specific to our myGPhCpharmacy website



20 minutes after the visitor's last action on the site

Authentication - it allows access to the site after signing in. Also, it automatically logs the visitor out 20 minutes after of inactivtiy on myGPhCpharmacy website



At the end of the session (closing the browser window)

Used to identify a vistor's browser session



At the end of the session (signing out of myGPhCpharmacy or closing the browser window)

Used to identify the visitor whilst signed in, to do so it  uses the following fields:

  • Username
  • Email
  • Pharmacy owner number

This information is encrypted to protect the visitor's privacy



One year

Remembers the visitor's preferred font size so that it doesn't need to be changed on every visit

Follow this link to read our Privacy Policy