Approved courses and qualifications for pharmacy support staff

Pharmacy support staff training involves completing a GPhC-recognised qualification, a GPhC-recognised apprenticeship pathway, or a GPhC-accredited training course.

Support staff courses must be directly accredited by the GPhC, and qualifications and apprenticeship pathways must either be accredited by the GPhC or be operating under a recognised awarding organisation.   

Qualifications or apprenticeship pathways may be offered by centre providers not listed below. This is because the quality assurance of the qualification or apprenticeship pathway is undertaken by a GPhC recognised awarding organisation. 

Below is a list of awarding organisations and/or providers who have met the support staff education requirements to deliver a course, qualification or apprenticeship pathway.

For more information on the GPhC's accreditation and recognition process, please see Approval process for education and training providers.

Quick links to sections

Recognised support staff qualifications

The GPhC recognises the qualifications provided by the following awarding bodies:

Pearsons/Edexcel

Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff (Qualification)

Current recognition period: Oct 2020 - Oct 2026

Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff (Qualification) report (Aug 2020)

Visit Pearson/Edexcel website

Open Awards

Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff (Qualification)

Current recognition period: February 2021 - February 2027

Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff (Qualification) parts 1 and 2 report (Dec 2020)

Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff (Qualification) part 3 report (Dec 2020)

Visit Open Awards website

Scottish Qualifications Authority (SQA)

SVQ in Pharmacy Services at SCQF level 6 (Qualification)

Current recognition period: May 2021 - May 2027

SVQ in Pharmacy Services at SCQF level 6 (Qualification) parts 1 and 2 report (May 2021)

SVQ in Pharmacy Services at SCQF level 6 (Qualification) part 3 report (May 2021)

Visit SQA website

 

Accredited support staff courses

The GPhC accredits the following providers to offer support staff training courses:

Boots UK 

Dispensing Assistant

Current accreditation period: Jan 2019 - Jan 2022

Dispensing assistant reaccreditation report (Nov 2018)

Pharmacy Advisor

Current accreditation period: Jan 2019 - Jan 2022

Pharmacy advisor accreditation report (Nov 2018)

Dispensing Assistant Pharmacy Operative

Current accreditation period: Jan 2019 - Jan 2022

Pharmacy operative accreditation report (Nov 2018)

Medicines counter assistant

Current accreditation period: Jan 2019 - Jan 2022

Medicines counter assistant reaccreditation report (Nov 2018)

Visit Boots website

 

Buttercups Training

Dispensing Assistant

Delivery Driver

Stock Management 

Pharmacy Manufacturing

Current accreditation period: Nov 2018 - Nov 2021

Dispensing assistant (encompassing the above listed courses) reaccreditation report (Nov 2018)

Dispensing Assistant Assembly Hubs

Current accreditation period: Nov 2018 - Nov 2021

Dispensing Assistant Assembly Hubs derivative report (Nov 2018)

Dispensing/Pharmacy Assistant

Current accreditation period: Nov 2018 - Nov 2021

Dispensing/Pharmacy Assistant (Healthcare Assistant) report (Nov 2018)

Medicines counter assistant

Current accreditation period: Nov 2018 - Nov 2021

Medicines counter assistant reaccreditation report (Nov 2018)

Visit Buttercups website

 

CIG Healthcare Partnership

Pharmacy Assistant

Current accreditation period: July 2019 - July 2022

Pharmacy assistant raccreditation report (May 2019)

Medicines counter assistant (plus stock control)

Current accreditation period: July 2019 - July 2022

Medicines counter assistant (plus stock control) reaccreditation report (May 2019)

Visit CIG website

 

MediaPharm

Accreditation MediaPharm all courses - parts 1 and 2 report (April 2021)

Current accreditation period: Sept 2021 - Sept 2024

Courses offered and reports

Medicines Counter Assistant

Medicines Counter Assistant - part 3 report (April 2021)

Dispensing Assistant

Dispensing Assistant - part 3 report (April 2021)

Pharmacy Assistant

Pharmacy Assistant - part 3 report (April 2021)

Medicines Stock Assistant

Medicines Stock Assistant - part 3 report (April 2021)

Delivery Driver

Delivery Driver - part 3 report (April 2021)

Homecare Customer Service Assistant

Homecare Customer Service Assistant - part 3 report (April 2021)

Customer Service Assistant

Customer Service Assistant - part 3 report (April 2021)

Accuracy Checking Dispenser

Accuracy Checking Dispenser - part 3 report (July 2021)

Visit MediaPharm website

 

National Pharmacy Association (NPA)

Medicines Counter and Dispensing Assistant

Current accreditation period: Feb 2020 - Jan 2022

Combined Medicines Counter and Dispensing assistant reaccreditation report (Jan 2020)

Dispensing Assistant (known as ADAC)

Current accreditation period: Jan 2019 - Jan 2022

Dispensing Assistant (known as ADAC) report (Nov 2018)

Delivering Medicines Safely and Effectively

Current accreditation period: Jan 2019 - Jan 2022

Delivering medicines reaccreditation report (Nov 2018)

Introduction to Pharmacy Stock Control

Current accreditation period: Jan 2019 - Jan 2022

Introduction to stock reaccreditation report (Nov 2018)

Medicines counter assistant

Current accreditation period: Jan 2019 - Jan 2022

Medicines counter assistant reaccreditation report (Nov 2018)

Visit NPA website

 

Scientia Skills

Dispensing Assistant

Current accreditation period: Jan 2019 - Jan 2022

Dispensing assistant reaccreditation report (Oct 2018)

Looking After Dispensary Stock

Current accreditation period: Jan 2019 - Jan 2022

Looking after stock reaccreditation report (Oct 2018)

Pharmacy Assistant Programme

Current accreditation period: Jan 2019 - Jan 2022

Pharmacy assistant accreditation report (Oct 2018)

Medicines counter assistant

Current accreditation period: Jan 2019 - Jan 2022

Medicines counter assistant reaccreditation report (Oct 2018)

Visit Scientia Skills website

 

Approved apprenticeship pathways

The apprenticeship pathway is made up of qualifications/courses offered by the providers below. 

Buttercups Training

Pharmacy Services Assistant Apprenticeship (using the GPhC accredited Dispensing Assistant course)

Current accreditation period: Nov 2018 - Nov 2021

Visit Buttercups website

Open Awards

Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff (Apprenticeship)

Current recognition period: February 2021 - February 2027

Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff (Apprenticeship) part 3 report

Visit Open Awards website

Pearsons/Edexcel

BTEC L2 Certificate in the Principles and Practice for Pharmacy Support Staff (Apprenticeship)

Current recognition period: Oct 2020 - Oct 2026

Level 2 BTEC in the Principles and Practice for Pharmacy Support Staff (Apprenticeship) report (Aug 2020)

Visit Pearson/Edexcel website

Skills4Pharmacy

Level 2 Apprenticeship Standard Course for Pharmacy Support Workers (PSW) parts 1 and 2 report

Part 3 report (technical mapping)

Current accreditation period: Jan 2021 - Jan 2024

Visit Skills4Pharmacy website

Scottish Qualifications Authority (SQA)

SVQ in Pharmacy Services at SCQF level 6 (Apprenticeship)

Current recognition period: May 2021 - May 2027

Visit SQA website

Qualifications and courses currently in teach out

The GPhC continues to recognise the following qualifications and courses provided that a trainee was enrolled prior to the dates shown below and completes the qualifications/courses within the teach out period stated.

City & Guilds

Level 2 Certificate in Pharmaceutical Science (knowledge based) (500/9575/4)

Level 2 NVQ Certificate in Pharmacy Service Skills (competence based) (500/9234/0)

Current recognition period: Ended. Teach out period valid until 30th September 2022 (for trainees enrolled prior to 11:59pm 30th September 2020).

Pearsons/Edexcel

BTEC Level 2 Certificate in Pharmaceutical Science (knowledge based) (500/9579/1)

Level 2 NVQ Certificate in Pharmacy Service Skills (competence based) (500/9351/4)

Current recognition period: Ended. Teach out period valid until 30th September 2022 (for trainees enrolled prior to 11:59pm 30th September 2020).

Scottish Qualifications Authority (SQA)

SVQ in Pharmacy Services at SCQF Level 5 (competence based) (GG07 22)

Current recognition period: Ended. Teach out period valid until 31st July 2023 (for trainees enrolled prior to 11:59pm 31st July 2021).