Removing a pharmacy from the register

If you are due to stop operating a pharmacy, or your business model no longer includes the activities that mean you need to register a pharmacy premises, you can apply to have the pharmacy details removed from the register.

This is called 'voluntary removal', and is free- just fill in the premises voluntary removal form.

You can return the completed form to us by post, or you can email a single scanned PDF copy of your completed form via email to us at premises@pharmacyregulation.org.

If you send your application by post, we recommend using a trackable service such as Royal Mail ‘Signed For’. This method keeps your documents secure and protects your details. Use your tracking number to find out when your application has been delivered.

If your owner organisation is an NHS Trust, body corporate, or limited liability partnership, and the removal of this pharmacy will mean that your superintendent pharmacist will no longer hold this role, they will need to notify us of their resignation, no later than 28 days after stopping. 

Important: if you have recently submitted a completed form by post which reached us after Friday 13 March, we may take longer to process it as we currently have limited access to our post.

If you are planning to submit a removal, please send a scanned copy to us by email at the address on the form.

Why should I apply for voluntary removal rather than letting my premises registration expire?

Applying for voluntary removal:

  • makes sure that the online register is accurate- once your removal request is processed, your premises details will no longer appear on the register
  • is normally faster than simply not renewing your registration and allowing it to lapse
  • allows you to request a date for your premises entry to be removed
  • makes it easier and cheaper to re-register your premises (if you apply for re-registration within 12 months, the fee you will pay is less than if you let your registration expire)