Professionalism

Take part in the first survey into community pharmacy workforce development needs

Health Education England (HEE) is inviting over 11,500 community pharmacies in England to participate in the first ever national survey looking at training and development needs across the community pharmacy sector workforce.

The GPhC is encouraging all community pharmacies in England to respond to the survey, which is designed to inform the commissioning of clinical education and development for community pharmacists, pharmacy technicians and the wider team.

Focus on delivering person-centred care for older people

The attitudes and behaviours of pharmacy professionals can have an impact on patient outcomes, both positive and negative. Understanding the individual needs and concerns of older people is key in delivering person-centred care, a core element of the new standards.

In this article we have teamed up with Age UK to raise awareness of how pharmacy professionals can help older people with some of the challenges they can face within a pharmacy setting.

Freedom to speak up – the impact of NHS England whistleblowing guidance on community pharmacy

We know that health professionals being open and honest when things go wrong is one of the best ways to protect patients. A culture of openness in the NHS, and across healthcare in general, is critical to improving safety and ensuring there is less emphasis on blame and more focus on speaking up and learning.

What we heard about new standards for the initial education and training of pharmacy technicians

Thank you to everyone who participated in the consultation on proposed new standards for the initial education and training of pharmacy technicians and changes to the criteria for registration as a pharmacy technician.

We received 357 written responses to our consultation and also heard from hundreds of people through engagement events with pharmacy professionals and members of the public.

Developing an updated regulatory framework for unregistered pharmacy staff

We know that everyone in the pharmacy team plays a key role in providing safe and effective care and we want to strengthen and assure the regulatory framework around staffing within pharmacy. As part of our work to review the initial education and training standards for pharmacists, pharmacy technicians and independent prescribers, we think it is right to look at the education and training of unregistered pharmacy staff.

Focus on excellent practice in pharmacies

We hope that this series of articles, sharing examples of what we are seeing through our inspections of registered pharmacies, can prompt discussion and help pharmacy owners and the pharmacy team continually improve the services they provide to patients and the public. At the heart of our strategy for regulation is ‘assurance’ and ‘improvement’. This month, we are focusing on excellent practice within pharmacies.

This isn't limited to those pharmacies that were considered ‘excellent’ overall- it also recognises pharmacy teams who demonstrated particular areas of excellence.