Consultation on the draft equality guidance for pharmacies


We are consulting on our equality guidance for pharmacies 

The 8-week consultation seeks views on our draft equality guidance for pharmacies which is designed to help tackle discrimination and make sure that everyone can access safe and effective person-centred pharmacy care.

About our draft guidance

The draft guidance is for everyone in the pharmacy team and is designed to support pharmacy owners to fulfil their legal and regulatory duties in relation to equality, as well as to provide a service to patients and the public which reflects good practice and is focused on continuous improvement. 

We committed to developing this guidance in our Delivering equality, improving diversity and fostering inclusion: our strategy for change 2021-2026

The guidance will help pharmacy owners to:

  • demonstrate that they are meeting our standards for registered pharmacies 
  • fulfil their legal and regulatory duties in relation to equality, and advance equal opportunities for their staff, patients and the wider public
  • help protect the rights of individuals 
  • help improve the experience and healthcare outcomes of patients and members of the public

We have included good practice examples and case studies to help illustrate how the guidance can be used in practice.

Have your say

The consultation is open from 7 April to 6 June 2022.

We are seeking your views about whether the guidance is easy to understand and the impact of our proposals on patients, the public, pharmacy owners, pharmacy professionals and employers.

Help us spread the word 

Help to raise awareness of this consultation using our ready-to-use social media content, newsletter copy and presentation slides.


Watch our webinar recording from 5 May where Annette Ashley, Head of Policy and Standards, explains what we have included in the draft guidance and why