Have your say on how we regulate registered pharmacies

17 May 2018

We have launched a major consultation on how we plan to develop our approach to regulating registered pharmacies.

In what is a significant step for the sector, the consultation includes proposals to publish inspection reports for the first time.

 

 

Read the consultation document

At the launch of the consultation, Duncan Rudkin Chief Executive said:

“Over the last five years we have made significant strides in how we regulate registered pharmacies. The independent evaluation we commissioned and the feedback we have received suggest our approach is working well.

“It is now time to reflect and build upon our current approach. We want to move to a more flexible and agile way of working so that we can more effectively respond to the changing needs of patients and the public and to changes in pharmacy.

“In the consultation we are proposing to publish inspection reports for the first time, which marks a significant change for pharmacy. We hope our proposals will strengthen the assurance we provide to the public that pharmacies are meeting standards and to drive continuous improvement in the quality of pharmacy services and care.

“We want to hear what people think about our proposals and what the impact could be so that we can get this right and achieve our aims.”

We are proposing the following key changes:

  1. Changes to the types of inspections –the new model would include three types of inspection: routine inspections, intelligence-led inspections and themed inspections. This will help us to make sure we can be more agile and responsive to information we hold, intelligence we receive and issues we identify within pharmacy.
  2. Moving to unannounced inspections – as a general rule in the future. This will make sure the outcomes of the inspection reflect whether the pharmacy is meeting the standards every day.
  3. Changing inspection outcomes –there would be two possible outcomes for an inspection overall (‘standards met’ or ‘standards not all met’), and four possible findings at the principle level (‘standards not all met’, ‘standards met’, ‘good practice’ and ‘excellent practice’).
  4. Requiring all standards to be met to receive an overall ‘standards met’ outcome – if any standard was found not to be met, this would result in a ‘standards not all met’ outcome overall.
  5. Publishing inspection reports – and improvement action plans when relevant, on a new website. This will be designed so that the information is easy to search and analyse.
  6. Sharing examples of notable practice –examples of notable practice identified through inspections will be published in a ‘knowledge hub’ on the new website. This will help encourage continuous learning and improvement in pharmacy.

Our governing council will consider the responses to the consultation after it closes in August.

We expect to begin publishing inspection reports from the first part of 2019.

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