Patient-centred professionalism: what we have learned

22 September 2015

We’ve been busy analysing all the feedback we’ve received from everyone who joined our conversation about patient-centred professionalism between April and June this year

We heard from patients and the public, pharmacy professionals, trainees and students, as well as a range of pharmacy organisations across Great Britain.

What did people tell us? See the feedback we received in this animation

Click the subtitle icon in the bottom right-hand corner of the video for Welsh language subtitles:

You can also read our summary report here.

Next steps

Listening to the views and identifying key themes in the responses we received has helped to clarify what ‘patient-centred professionalism’ means in pharmacy practice. This knowledge will help us to revise the standards for pharmacy professionals which set out the behaviours and skills expected from pharmacists and pharmacy technicians. We will consult on the draft standards, and from this process, produce a final set of standards in 2016. We’ll keep you updated on the process through Regulate and more widely on our website.

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