Regulate logo

  • Facebook
  • Twitter

Regulate menu

Patient-centred professionalism: what we have learned

22 September 2015

We’ve been busy analysing all the feedback we’ve received from everyone who joined our conversation about patient-centred professionalism between April and June this year

We heard from patients and the public, pharmacy professionals, trainees and students, as well as a range of pharmacy organisations across Great Britain.

What did people tell us? See the feedback we received in this animation

Click the subtitle icon in the bottom right-hand corner of the video for Welsh language subtitles:

You can also read our summary report here.

Next steps

Listening to the views and identifying key themes in the responses we received has helped to clarify what ‘patient-centred professionalism’ means in pharmacy practice. This knowledge will help us to revise the standards for pharmacy professionals which set out the behaviours and skills expected from pharmacists and pharmacy technicians. We will consult on the draft standards, and from this process, produce a final set of standards in 2016. We’ll keep you updated on the process through Regulate and more widely on our website.

Related articles

18 June 2020
At the end of April, three temporary emergency measures relating to controlled drugs were introduced by the UK Government into legislation. The controlled drug legislation allows ministers in Great...
18 June 2020
We are encouraging pharmacies across Great Britain to provide safe spaces for victims of domestic abuse. Last month, we supported the launch of the UK SAYS NO MORE campaign run by Hestia, a national...
3 March 2020
Have you found a place to display your poster? We’ve launched a range of resources including a poster and online guide to help people understand what they can expect from pharmacy professionals and...
2 March 2020
Make sure you keep up-to-date with the latest information and advice on the novel coronavirus (COVID-19) and encourage your colleagues to do the same. Joint statement from the health and social care...
2 March 2020
Making sure pharmacy services can be accessed by the people who need to use them Pharmacy owners are well placed to make pharmacy services accessible by having appropriate arrangements in place and...