Head of Registration

We are looking for an experienced Head of Registration to lead and develop the customer services team and maintain the accuracy and quality of our register of pharmacists, pharmacy technicians and premises.

Closing date: 28 September 2020 (12 pm)

Interview dates: First round - w/c 5 October and/or 12 October 2020.Second round - w/c 19th October 2020  

Salary: £68,572 - £70,600 per annum plus benefits, depending on skills and experience 

Location: Canary Wharf, London (currently home-based)

Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday

Follow this link for details on how to apply

The role

The Head of Registration will also develop and implement our registration policy, working closely with other healthcare regulators and Government departments as well as manage the ongoing implementation of online registration services.

The successful applicant will:

  • Have significant experience of leading and managing successfully in a high volume and varied front-line customer services environment.
  • Possess excellent communication skills and the ability to adopt a variety of styles and listen to, influence and persuade others.
  • Have strong operational management skills, including the ability to think and act creatively to bring about operational process improvements and improved productivity whilst maintaining quality.
  • Have experience of managing and working within agreed budgets, including targeted efficiency savings.
  • Have an unwavering commitment to equality, diversity and inclusion.

In return for their commitment and enthusiasm, applicants can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package [PDF 234 KB], that includes 30 days holiday (plus bank holidays).

About the GPhC

We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.

Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.

In response to the Covid-19 pandemic, our staff are predominantly home-based for the foreseeable future. As an organisation, we are also exploring the possibilities of future flexible working options.

We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.

Follow this link to see our privacy policy and understand how we collect, use and share your personal data during our recruitment process.  

Applying for this role

If you feel you have the required experience and skills and would like to join us, please send your CV and covering letter explaining how you meet each of the criteria for the role, and where you found out about this vacancy to: careers@pharmacyregulation.org.

In your email subject, please include your name and the role you wish to be considered for. Please note that applications without a covering letter will not be considered.

Please consult the job description document below to help you prepare your application:

Head of Registration - role description [PDF 160 KB]

We value the diversity of our workforce and welcome applications from all sections of the community

Closing date: 28 September 2020 (12 pm)

Interview dates: First round - w/c 5 October and/or 12 of October. Second round - w/c 19th October 2020

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