Registration Officer

We are looking for a meticulous, driven and highly organised officer to join our friendly team in administering the registration process for pharmacies, pharmacists and pharmacy technicians.

Closing date: 15 August 2022 

Interview dates: TBA

Salary: £26,476 - £28,905 per annum, depending on skills and experience, plus benefits

Location: Canary Wharf, London (hybrid working approach)

Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday

Follow this link for details on how to apply

The role

  • Have you got an excellent eye for detail and the ability to accurately process high volumes of data? 
  • Do you get a sense of satisfaction from providing high quality customer service and hitting targets?
  • Can you learn systems, policies, and processes with ease and offer suggestions for improvement?

If so, our Registration Officer role is just what you are looking for.

The post holder will be responsible for checking applications and the associated documents from people and premises applying to join the Register. As the regulator for pharmacists, pharmacy technicians and pharmacies in Great Britain, Registration Officers are crucial in ensuring that registrants meet all of our requirements. Successful candidates will receive training to develop an in-depth knowledge of policies and guidance in order to assess applications and handle complex cases. 

The successful applicant will:

  • Be at the front-line of the regulatory work we undertake, with the opportunity for training and development opportunities to broaden your skillset. 
  • Possess excellent attention to detail with experience of working in a customer services environment dealing with high volumes of processing and data entry.
  • Be IT proficient with the ability to quickly learn new systems, including CRM and record management systems.
  • Have excellent written and verbal communication skills, responding to customers in a professional and clear manner.
  • Work within Service Level Agreements, be target driven and determined to achieve individual and department targets.
  • Have an unwavering commitment to equality, diversity and inclusion.

Benefits when joining our team

In return for their commitment and enthusiasm, applicants can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:

  • 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
  • A choice between two pension providers: NHS pension scheme or Standard Life.
  • Career breaks and sabbaticals.
  • Private medical insurance, life assurance, season ticket loan, bike loan and many more.

Follow this link to see our benefits guide [PDF 233 KB]

About the GPhC

We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.

Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.

Following the Covid-19 pandemic, we have adopted a hybrid working approach, which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team.

We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.

Follow this link to see our privacy policy and understand how we collect, use and share your personal data during our recruitment process.

Applying for this role

If you feel you have the required experience and skills and would like to join us, please send your CV and covering letter explaining how you meet each of the criteria for the role, and where you found out about this vacancy to: careers@pharmacyregulation.org.

In your email subject, please include your name and the role you wish to be considered for. Please note that applications without a covering letter will not be considered.

Please consult the knowledge and skills section of the role description document below to help you prepare your application:

Registration Officer - role description [PDF 177 KB]

We welcome applications from all sections of the community

We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.

As part of your application for this role, please complete our equal opportunities and diversity monitoring formThis form is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel. 

Closing date: 15 August 2022 

Interview dates: TBA

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