Vacancies

Thank for your interest in working with us at the General Pharmaceutical Council. When we have vacancies available, we will advertise them on this page.

To find out more about the benefits of working at the GPhC please read A quick guide to your benefits [pdf]

Technical Lead

Further Information:

We are currently looking to recruit a Technical Lead who will work with the organisation management team to understand, prioritise and deliver all IT Projects and Change requests within the Applications and Web domains. The post holder will manage a small internal development team and/or outsourced partners to deliver these solutions to align with the organisation’s strategic plan and IT team’s principles.

Key Responsibilities will include:

  • Owning delivery of technical solutions and ensuring that all deployments align to agreedtarget architecture principles

  • Assisting in selecting partners for the delivery of projects as well as managing a team of internal or third party developers

  • Driving projects and changes through all stages of the development lifecycle, including delivering estimates, architecting the solution and designing deliverables

  • Translating business requirements into technical specifications for developers and working with both internal developer and suppliers to not only deliver IT projects on time and on budget but to meet QA standards

  • Driving suppliers to ensure that projects fulfil end-user requirements and working with them to design, run and monitor software performance tests

  • Reviewing and evaluating application software, as well as setting the technical standards to be used for all application and ensuring documentation is maintained for all solutions

The post holder must have strong development (ASP.NET., C#, Web Services & Client Programming languages) and database (MS SQL Server) experience alongside strong leadership and communication skills. You must also be familiar with industry best practices and software design patterns and create and adhere to IT policies and procedures.

If you feel you have the required experience please send your CV and covering letter explaining your suitability for this role, as well the employment declaration form for this post, to: jobs@pharmacyregulation.org

We value the diversity of our workforce and welcome applications from all sections of the community.

The closing date for this role is 5 April 2017.  Interviews will be held TBC

Deadline for Application: 5 April 2017
Interview Date: TBC

Customer Services Representative - 6 month FTC

Job Description: Customer Services JD .pdf
Further Information:

We are seeking a highly motivated individual to deliver excellent customer service to all customers who contact the General Pharmaceutical Council. This will be done by telephone and email, where you will provide high quality responses in an efficient and helpful manner. You will be working within a small team where it is your overall responsibility to ensure that high quality levels of customer service are maintained at all times.

Key Responsibilities:

  • Handle all incoming telephone calls and emails into the Contact Centre

  • Follow the correct call handling procedures in order to provide a streamlined service

  • To ensure that all telephone calls and emails are handled professionally

  • To always use appropriate language, empathy, listening skills and call control in a way that the customer understands, and in a manner that the customer appreciates

  • To ensure that the customer fully understands what to do next and where to go for further information

  • Capture and record information relating to the queries received in order for information to be collected and analysed for the benefit of the GPhC

  • Identify and flag any issues of potential risk on individual cases to Fitness to Practice for further investigationTo be successful in this role you must be able to deal with a high amount of pressure and the ability to remain calm at all times. Experience of handling high volumes of calls, preferably in a Contact Centre environment, with an understanding or appreciation of Contact Centre technology would be extremely advantageous. It is essential that you enjoy customer services and have a confident and polite manner as well as an excellent work ethic.

If you feel you have the required experience and skills and would like to join us, please send your CV and covering letter explaining your suitability for this role, as well the employment declaration form for this post, to: jobs@pharmacyregulation.org

We value the diversity of our workforce and welcome applications from all sections of the community.

The closing date for this role is 29th March 2017. Interviews TBC.

Deadline for Application: 29 Maqrch 2017
Interview Date: TBC

Web Developer

Further Information:

We are seeking a passionate Web Developer to join our Applications Team.

In this role you will be designing websites that can be accessed on both desktop and mobiles. You will also be required to work closely with the back-end developer and the rest of our creative team to provide guidance, expertise and knowledge.

Key responsibilities include:

  • Working with the Technical Lead to build an deliver websites
  • Drive the front enddevelopment
  • Refactor existing code to improve security, usability, maintainability and portability
  • Liaise with end users and stake holders andwork with their requirements
  • Ensure delivered bug fixes, changes and projects meet the businesses goals and requirements

To be successful in this role you must have a proficient understanding of HTML5, CSS, design and website mock ups, knowledge of UX&UI, JavaScript and using Jqeury. It is also important to have an understanding of Microsoft MVC 5, Angular 1, 2 or alternative, GitHub and Adobe Software. As an individual you should be able to communicate ideas well and in a user friendly language.

If you feel you have the required experience and skills please send your CV and covering letter explaining your suitability for this role to: jobs@pharmacyregulation.org

We value the diversity of our workforce and welcome applications from all sections of the community.

https://www.pharmacyregulation.org/sites/default/files/jobs/web_developer_spec_.pdf

* Open the doc and click "Fill & Sign" in the right-hand column of the PDF

Deadline for Application: 22 March 2017
Interview Date: TBC

Quality Assurance Administrator

Further Information:

We are seeking a highly organised and proactive individual to join our education team as a Quality Assurance Administrator. This team sets education and training standards, accredits courses and approves qualifications for pharmacists and pharmacy technicians as well as setting the final assessment that candidates must pass to apply for registration as a pharmacist.

Using your exceptional organisational and multi-tasking skills you will assist in the planning and smooth running of all administrative aspects of meetings and workshops associated with the team’s quality assurance activities. You will also provide high quality administrative support to the Accreditation Panel, Board of Assessors, Standard Setting Panel and Question Writers who input to the work of the team.

Ideally you will be a graduate (or equivalent) with solid admin experience, where you will have been providing support to a team. It would also be advantageous if you have supported colleagues who are based externally. You will be an advanced user of Word and Excel and be confident in maintaining and developing the structure and content of databases, document management systems, and websites.

This is an exciting opportunity for an experienced administrator looking for a new and varied role which offers real responsibility. In return, you can expect a rewarding work environment plus an excellent benefits package that includes 30 days holiday.

If you feel you have the required experience and skills please send your CV and covering letter explaining your suitability for this role to: jobs@pharmacyregulation.org

We value the diversity of our workforce and welcome applications from all sections of the community.

* Open the doc and click "Fill & Sign" in the right-hand column of the PDF

Deadline for Application: 26th March
Interview Date: 6th April

Policy Officer - Education

Further Information:

We are seeking a pro-active individual to support policy development across a range of regulatory functions within the strategy directorate.

Key responsibilities include:

  • Working within the education team, carry out desk based research to inform our policy development\
  • Review external policy papers, carry out policy analysis and draft briefing papers for senior staff
  • Work within a wider team to support the drafting of GPhC education standards documents, policy papers, consultation documents and Council papers
  • Undertake responsive policy work as required

Ideally you will be degree educated and should demonstrate experience of policy work, including experience of preparing policy briefings from desk-based research. An understanding of basic research methodologies is essential, as is an ability to work independently and in/across teams. You should also possess excellent interpersonal and organisational skills.

In return, you can expect to be part of a dynamic team and work in rewarding environment plus an excellent benefits package that includes 30 days’ holiday (plus bank holidays).

If you feel you have the required experience and skills and would like to join us, please send your CV and covering letter explaining your suitability for this role, as well the employment declaration form for this post, to: jobs@pharmacyregulation.org

We value the diversity of our workforce and welcome applications from all sections of the community.

* Open the doc and click "Fill & Sign" in the right-hand column of the PDF

Deadline for Application: 27 March 2017
Interview Date: TBC