Vacancies

Thank for your interest in working with us at the General Pharmaceutical Council. When we have vacancies available, we will advertise them on this page.

To find out more about the benefits of working at the GPhC please read A quick guide to your benefits [pdf]

Governance Assistant

Further Information:

We are the regulator for pharmacists, pharmacy technicians and registered pharmacies in Great Britain. Our main job is to protect, promote and maintain the health and safety of the public who need or use services from pharmacists or pharmacy technicians, or services provided at a registered pharmacy, in England, Scotland and Wales.

We are currently recruiting for a Governance Assistant to form part of our Governance team.  In this role you will be part of a small team supporting the governance needs of the General Pharmaceutical Council (GPhC).  The team will be working to ensure that the GPhC has in place the governance framework, policies, procedures and support it needs to function as an effective, proportionate regulator.   

Key responsibilities include:

  • Provide high level administrative and secretarial support for the Governance Team, including updating the team website and intranet pages
  • Act as a first point of contact for governance queries  and administer the Data Subscription Service and costs recovery process
  • Act as secretary for meetings as required, for examples, team meetings, task & finish groups, wider organisational meetings
  • Email and diary management for the Head of Governance and administrative support to the governance team
  • Administer an effective system for handling, responding to, and learning from complaints about the organization
  • Conduct desk research on governance issues
  • Provide support for the smooth running of the Council and non-statutory meetings and its secretariat
  • Maintain relationships with internal and external stakeholders to help ensure effective delivery of service

The successful candidate must demonstrate significant experience of working in an administrative role and possess excellent oral and written communication skills. You must be an effective communicator, with the ability to deal tactfully and diplomatically with a wide range of people. The ability to deliver under pressure and deal with changing priorities, as well as meeting deadlines is essential. You must be proficient in the use of Microsoft Office.

If you feel you have the required experience and skills and would like to join us, please send your CV and covering letter explaining your suitability for this role, as well the employment declaration form for this post, to: jobs@pharmacyregulation.org

We value the diversity of our workforce and welcome applications from all sections of the community.

Deadline for Application: 7 July 2017
Interview Date: TBC

Paralegal

Further Information:

We are currently recruiting for a Paralegal within our Governance team to support the Senior Legal Advisor in the production of accurate and timely legal advice, on all corporate matters and law that impacts, or may have an impact, on the GPhC.

The post holder will support the process for the development of secondary legislation as well as carrying out routine legal tasks such as filing and costs recovery correspondence.

Key responsibilities include:

  • Working with the Senior Legal Advisor to research and prepare draft correspondence, particularly relating to the exercise of the GPhC’s functions and duties under its governing legislatioSupporting the development of the GPhC’s secondary legislation and the process for making such rules
  • Assisting the Governance Team when required in understanding and complying with the GPhC’s responsibilities under the Data Protection Act 1998 and Freedom of Information Act 2000
  • Undertaking an initial assessment on the legal effects and risks of legislative developments or case law, policy proposals, proposed operational changes
  • Taking part in and facilitating training and education of staff, on relevant legal responsibilities and evidential issues
  • Ensuring that all legal opinions and advice commissioned by the GPhC are stored in the legal advice database and that legal filing is maintained
  • Supporting the Senior Legal Advisor with litigation management on behalf of the GPhC, excluding that managed by the Inspection and Fitness to Practise Directorate
  • Producing schedules of documents and bundles where required, and prepare relevant documents for sharing with external legal providers

The successful candidate must be a graduate (or equivalent) with experience of working within a legal setting. You will have an understanding of, or demonstrable interest in professional regulation. You will also be able to assimilate, understand and interpret a broad range of complex information as well as researching, analysing and solving complex problems and report them in a concise and accurate manner.

If you feel you have the required experience and skills and would like to join us, please send your CV and covering letter explaining your suitability for this role, as well the employment declaration form for this post, to jobs@pharmacyregulation.org

We value the diversity of our workforce and welcome applications from all sections of the community.

Deadline for Application: 7 July 2017
Interview Date: TBC

Media and Public Affairs Manager

Further Information:

We are currently looking to recruit a Media and Public Affairs Manager to manage the GPhC’s media and public affairs work, including managing all interaction between the GPhC and the media and parliamentarians.

Key responsibilities include:

  • Manage the GPhC’s media function including: planning and delivery of proactive and reactive news coverage in both trade and national media; building and maintaining positive relationships with key reporters and outlets; drafting press releases, articles and opinion pieces; and coordinating messaging across media platforms, including social media
  • Deliver an effective public affairs function including: monitoring parliament and government in Westminster, Scotland and Wales and providing relevant and timely updates to colleagues; and managing our engagement and relationships with key parliamentarians and officials
  • Contribute to the development of integrated communications and engagement strategies and plans for projects and specific activities
  • Work with the Directors for Scotland and Wales, making sure we are delivering consistent and appropriately tailored messages to external audiences in England, Scotland and Wales
  • Provide high level communications advice and briefing to senior colleagues and coordinate appropriate training and support for media and public affairs activities
  • Manage a Communications Officer
  • Write and organise content for digital media platforms
  • Oversee the monitoring and evaluation of media and public affairs activity

The post holder must have experience of working in a senior role in a communications team, with line management responsibility as well as managing the monitoring and evaluation of media and/or public affairs activity. You must also be able to explain complex messages through a clear narrative and to tailor communications to different audiences.

If you feel you have the required experience please send your CV and covering letter explaining your suitability for this role, as well the employment declaration form for this post, to: jobs@pharmacyregulation.org 

We value the diversity of our workforce and welcome applications from all sections of the community.

Deadline for Application: 4 July 2017
Interview Date: TBC

CRM Developer

Further Information:

We are currently looking to recruit a CRM developer who will develop, configure and support the delivery of business solutions in Microsoft Dynamics CRM and in-house bespoke systems.

The post holder will be managing the diagnosis and resolution of support issues in the CRM environment and in-house bespoke systems. The post holder will also be supervising, coaching and supporting more junior staff and external suppliers.

Key responsibilities include:

  • To architect, develop & document software solutions for identified business requirements in line with industry best practice
  • Developing and maintain support documentation to ensure effective handovers, knowledge transfer and business continuity
  • Creating and implementing concepts, policies, and standards for the secure development of applications, including full documentation of all development work
  • Reviewing and monitoring systems to ensure their continued performance, security, effectiveness and efficiency. To recommend improvements and modifications
  • Leading or assisting in preparing technical specifications for tenders and purchase requests
  • Generating industry standard outputs including status reports, risk assessments and estimates.
  • Engaging with stakeholders at all organisational levels to define, develop and document business requirements and software specifications on a project-by-project basis in collaboration with key stakeholders
  • Designing, developing, running and monitoring automated tests on new and existing CRM code using industry best practice and CI
  • Providing application support for MS Dynamics CRM and bespoke applications, managing, documenting and escalating incidents as required to the correct resolver groups (both internal and external)

The post holder must be educated to degree level and possess strong MS Dynamics CRM Experience and understanding of the Dynamics platform and the limitations within. The post holder will have basic SQL Server Database Design and Administration skills as well as knowledge of agile software development and test-driven development methodologies.  You will be familiar with industry best practices and software design patterns and are able to communicate ideas in both technical and user-friendly language.

If you feel you have the required experience please send your CV and covering letter explaining your suitability for this role, as well the employment declaration form for this post, to: jobs@pharmacyregulation.org

We value the diversity of our workforce and welcome applications from all sections of the community.

Deadline for Application: 29 June 2017
Interview Date: TBC

Policy Manager

Further Information:

We are currently looking to recruit a Policy Manager who will contribute to policy development within the GPhC by working within the Policy and Standards team.

The team is responsible for both professional and systems regulatory standards, including fitness to practise policy. The post holder will manage policy work streams in a variety of regulatory areas.

Key responsibilities include:

  • Developing regulatory policy and standards which is informed by evidence across a range of policy areas within GPhC
  • Keeping informed of regulatory policy in health and other sectors so that we are able to develop effective policy for the regulation of pharmacy professionals and registered pharmacies
  • Providing policy analysis, assessment and advice on wider regulatory issues and opportunities, taking into account external developments across Great Britain
  • Project managing and drafting GPhC policy consultations as well as draft responses to external consultations to which the GPhC is responding
  • Providing clear and effective line management for one Policy Officer within the Policy and Standards team.
  • Working with teams within the Strategy Directorate, including the Data, Research and Evaluation team to ensure we have the best available evidence to inform policy development and policy reviews.
  • Work closely with colleagues in all directorates across the GPhC to ensure our policy development takes full account of operational knowledge, data and experience.

The post holder must have experience of policy development work within a regulatory or regulated environment and be able to understand and utilise data in relation to evidence based or informed policy making. You will have an understanding of health professional regulation and possess strong organisational skills and project management experience.

If you feel you have the required experience please send your CV and covering letter explaining your suitability for this role, as well the employment declaration form for this post, to: jobs@pharmacyregulation.org

We value the diversity of our workforce and welcome applications from all sections of the community.

The closing date for this role is 4 July 2017Interviews will be held TBC

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Deadline for Application: 4 July 2017
Interview Date: TBC

Hearings Coordinator

Further Information:

Hearings Coordinators are our guardians of a fair hearing process. They support our statutory committees, which are charged with making decisions about public safety and protection; registrants’ fitness to practise; and where necessary restricting or removing registration. Hearings Co-ordinators are committed to maintaining a tailored, proportionate, efficient and effective tribunal function and to providing excellent customer service.

We are currently seeking to appoint a dedicated and highly organised person to take on this key role. We operate a ‘get it right first time’ approach, aim to challenge existing assumptions and work innovatively as well as always looking to improve our productivity, performance and quality. 

Key responsibilities will include:

  • Managing cases referred for hearings to ensure that they meet legislative and regulatory requirements as well as robustly dealing with parties to ensure cases a heard expeditiously;
  • Proactively ensuring that cases, other applications and case management proceedings are prepared and scheduled for hearing in accordance with the relevant rules and guidance.

  • Undertaking checking and quality assurance of papers submitted so that only accurate and high quality documentation is submitted for presentation to the committee.

  • Acting as secretary to the committees providing support and advice on policy and procedure as required and managing the smooth running of proceedings before the committee.

To be a successful candidate you must be able to demonstrate experience of providing high standards of customer service and be able to balance the needs of internal and external customers alike. You should ideally be a graduate (or have equivalent experience) and must be able to demonstrate an ability to work on your own initiative, prioritise your workload and have exceptional attention to detail. You will have an understanding and appreciation of the demands of working within a statutory framework, regulatory or similar environment.

Able to maintain confidentiality and understand the need to act with integrity and discretion, your problem solving skills and excellent written and verbal communication skills are essential. You will be a port of call for the public and for registrants, liaising frequently with internal and external stakeholders, many of whom will have competing requirements.

This is an excellent career opportunity. It offers the ability to gain unique experience in the professional regulatory and legal field as well as within an adjudication service.In return for your commitment and enthusiasm, you can expect a rewarding, challenging but, importantly, balanced work environment and workload plus an excellent benefits package that includes 30 days holiday (plus bank holidays).

We value the diversity of our workforce and welcome applications from all sections of the community.

If you feel you have the required experience and skills please send your CV and covering letter explaining your suitability for this role, as well the Employment Declaration Form for this post, to: jobs@pharmacyregulation.org

Deadline for Application: 4 July 2017
Interview Date: TBC