The role
This is an exciting opportunity for the right candidate to support our teams in investigating allegations concerning pharmacy professionals’ fitness to practice. The right candidate will be an effective and valuable member of the Professionals Regulation (FtP) Administration team by providing administrative and casework support across the Professionals Regulation teams.
The postholder will also be responsible for the administration of a caseload of matters which require monitoring and provide reports to the Fitness to Practise Committee as required. The postholder will also help make sure that allegations concerning pharmacy professionals’ fitness to practice are investigated and progressed to closure in line with the GPhC’s objectives and targets for quality, timeliness and cost.
The successful applicant will:
- Have strong administrative skills and experience of working to strict deadlines.
- Have a strong commitment to delivering good customer service and will be able to build close working relationships with internal and external stakeholders.
- Possess first class written and verbal communication skills, with an ability to adapt messages for different audiences; influence and deal tactfully with a wide range of people and maintain confidentiality as appropriate.
- Be able to prioritise workloads and demonstrate strong attention to detail whilst appreciating the necessity to handle sensitive and confidential data responsibly.
- Own a varied workload, ranging from monitoring registrant undertakings and suspensions, updating electronic systems, assembling bundles of evidence etc.
- Have an unwavering commitment to equality, diversity and inclusion.
Benefits when joining our team
In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:
- 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
- A choice between two pension providers: NHS pension scheme or Standard Life.
- Flexible working arrangements.
- Career breaks and sabbaticals.
- Life assurance, season ticket loan, bike loan and many more.
About the GPhC
We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.
Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.
"Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team."
We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.
Follow this link to see our privacy policy and understand how we collect, use and share your personal data during our recruitment process.
Applying for this role
If you feel you have the required experience and skills and would like to join us, please apply using our online jobs application portal.
Please make sure you complete your supporting statement section, explaining how you meet each of the criteria for the role, and where you found out about this vacancy. Applications without a supporting statement will not be considered. Please consult the knowledge and skills section of the job description document below to help you prepare your application.
We welcome applications from all sections of the community
We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator. Whilst we are proud to be members of the Disability Confident Scheme, you don’t have to have a disability for us to discuss reasonable adjustments. Please let us know if you need any support during the application or interview process and we will happily discuss this with you. As part of your application for this role, please complete our equal opportunities and diversity monitoring section. This is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel. If you have any queries please do write to us at careers@pharmacyregulation.org or if you would like to speak to a member of the Talent Acquisition team please do call us on 0203 713 7880.