This website is run by General Pharmaceutical Council. We want as many people as possible to be able to use this website. 

For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

See the Ability net website

How accessible is this website?

We know some parts of this website are not fully accessible:

  • some pages have headings that are in an illogical order and some headings that are empty.
  • there are some form fields that are not correctly labelled
  • there are some links that are non-descriptive and are hard for users to distinguish from other links
  • there are tables presented that have not been coded correctly
  • some content changes on screen without telling certain users
  • there are some areas of the site that can only be accessed with a mouse or pointing device meaning some users will not be able to access content
  • there are some downloadable documents that are inaccessible for users
  • some of the colours used make it hard for some users to read content easily

We have begun work to resolve the issues identified, but there may still be areas of the website affected by the accessibility issues listed above.

Feedback and contact information

If you find any problems not listed in this page or think we’re not meeting accessibility requirements, contact us at:

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact us using the email above or by phone on 020 3713 8000.

We’ll consider your request and get back to you in 48 hours.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

General Pharmaceutical Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

In December 2023, Shaw Trust Accessibility Services carried out a full assessment of the site with the following areas that were non-compliant with the accessibility regulations:

Areas of non-compliance
Issue WCAG references
Incorrect heading structure 1.3.1, 2.4.6
Empty headings 1.3.1, 2.4.6
Unlabelled form fields 1.1.1, 1.3.1, 1.3.5, 2.5.3, 3.3.2, 4.1.2
Ambiguous button labelling 1.1.1, 1.3.1, 1.3.5, 3.3.2, 4.1.2
Missing Alt Text 1.1.1, 1.4.5
Non-descriptive link text 1.3.1, 2.4.4
Incorrect table coding 1.3.1
Users unaware of content change 3.2.2, 4.1.3
Element markup 4.1.2
Illogical tab order 2.4.3
Mouse-dependant areas 2.1.1, 1.4.13
Inaccessible Non-HTML documents 1.1.1, 1.3.1, 2.4.2, 3.1.1
Insufficient colour contrast 1.4.3, 1.4.11
Obscured text 1.4.4

What we’re doing to improve accessibility

We have worked with Shaw Trust Accessibility Services to test our website content. We are working to resolve the issues identified above to improve accessibility, and we then plan to re-test our website.

GPhC sites that are not within the scope of this accessibility statement

myGPhC and myGPhCpharmacy, our web portals where pharmacists and pharmacy technicians manage and renew their registration with the GPhC, are not within the scope of this accessibility statement.

Preparation of this accessibility statement

This statement was prepared on 15th April 2024. It was last reviewed on 15th April 2024.

This website was last tested on 28th March 2024.

The tests were carried out by Shaw Trust Accessibility Services. A selection of pages were manually tested by a team of users with disabilities, and the whole site was scanned and checked for code errors. All testing was carried out to WCAG standards.