- Do you have an excellent eye for detail and possess the ability to accurately process high volumes of data?
- Do you get a sense of satisfaction from providing high quality customer service and hitting targets?
- Can you learn systems, policies, and processes with ease and offer suggestions for improvement?
If so, our Registration Officer role is just what you’re looking for…
The post holder will be responsible for checking applications and the associated documents from people and premises applying to join the Register. As the regulator for pharmacists, pharmacy technicians and pharmacies in Great Britain, Registration Officers are crucial in maintaining public confidence in pharmacy services by safeguarding the quality and integrity of our register.
This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence.
The successful applicant will:
- Play a key role in our frontline regulatory work, with the opportunity for training and development to broaden your skillset.
- Possess excellent attention to detail with experience of working in a customer services environment dealing with high volumes of processing and data entry.
- Embrace new technology, picking up systems like CRM and records management tools with ease and confidence.
- Have excellent written and verbal communication skills, responding to customers in a professional and clear manner.
- Work within Service Level Agreements and be target driven and determined to achieve individual and department targets.
- Have an unwavering commitment to equality, diversity, and inclusion.
Benefits when joining our team
In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:
- 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
- A choice between two pension providers: NHS England pension scheme or Standard Life.
- Flexible working arrangements.
- Career breaks and sabbaticals.
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Life assurance, season ticket loan, bike loan and many more.
Please see our full guide of our excellent benefits below.
About the GPhC
We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.
Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.
“Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team."
We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.
Follow this link to see our privacy policy and understand how we collect, use and share your personal data during our recruitment process.
Applying for this role
If you feel you have the required experience and skills and would like to join us, please apply using our online jobs application portal.
Please make sure you complete your supporting statement section, explaining how you meet each of the criteria for the role, and where you found out about this vacancy. Applications without a supporting statement will not be considered.
Please consult the knowledge and skills section of the job description document below to help you prepare your application.
We welcome applications from all sections of the community
We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.
Whilst we are proud to be members of the Disability Confident Scheme, you don’t have to have a disability for us to discuss reasonable adjustments. Please let us know if you need any support during the application or interview process and we will happily discuss this with you.
As part of your application for this role, please complete our equal opportunities and diversity monitoring section.
This is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel.
If you have any queries please do write to us at careers@pharmacyregulation.org or if you would like to speak to a member of the Talent Acquisition team please do call us on 0203 713 7880.