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Vision and strategy

Our vision and strategy

On 19 May 2020 we published our Vision 2030 and Strategic Plan 2020-25. Our focus right now is on supporting pharmacy during the COVID-19 pandemic and making sure that patients and the public continue to receive safe and effective care in these challenging times.

While these plans were developed before the pandemic began, they have helped to guide our response and will help guide us as we move forward. We will be keeping our vision and strategic plan under close review, and will reprioritise our work accordingly, to make sure we are adapting quickly to changes and challenges.

Our Vision 2030

Our vision is for safe and effective pharmacy care at the heart of healthier communities. Setting out our vision helps us to focus on the difference we want to make for patients and the public. 

Our vision will help us to respond to significant developments which will have a big impact on pharmacy and on pharmacy regulation, including advances in science and technology which affect clinical care and the supply of medicines, high public expectations about person-centred care; and further integration of health and social care, as well as the current COVID-19 pandemic.

We cannot do that alone and we are committed to working effectively with others to achieve safe and effective pharmacy care at the heart of healthier communities.

Read our Vision 2030 [PDF 240 KB]

Read our Vision 2030 in Welsh [PDF 245 KB]

Our strategic plan 2020-25

Our strategic plan 2020-25 sets out the work we plan to do in the coming five years to help us to achieve our ten-year vision. Our five key priorities are:

  • Deliver an adaptable standards framework that meets rapidly changing public and professional needs 
  • Deliver effective, consistent and fair regulation
  • Drive improvements in pharmacy care through modernising our regulation of education and training
  • Shift the balance towards more anticipatory, proportionate and tailored approaches to regulating pharmacy
  • Enhance our capabilities and infrastructure to deliver our Vision

Read our Strategic plan 2020-25 [PDF 315 KB]

Read the Welsh version of our Strategic plan 2020-25 [PDF 190 KB]