Business Systems Lead

We are seeking to appoint a Business Systems Lead who will focus on supporting and developing our Dynamics CRM solution. The post holder will eventually manage a small internal development team and our outsourced partner to support the solution.

Closing date: 26 June 2021 (12 pm)

Interview dates: TBA

Salary: circa £50,000 pa + benefits

Location: Canary Wharf, London (currently home-based)

Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday

Follow this link for details on how to apply

The role

The successful applicant will own the technical governance of packaged applications used in our organisation. Our Dynamics CRM primarily, and there will also be opportunities to own and deliver other technical solutions as part of the GPhC’s strategy; as well as owning the technical delivery of new projects.

The successful applicant will:

  • Have demonstrable experience in Dynamics CRM 2013.
  • Be a self-starter with a natural ability and interest in new technologies with a strong focus on delivering to deadlines.
  • Have strong interpersonal skills with the ability to work across teams and collaborate effectively with colleagues at all levels. 
  • Have strong verbal and written communication skills.
  • Have an unwavering commitment to equality, diversity and inclusion.

In return for their commitment and enthusiasm, applicants can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes 30 days holiday (plus bank holidays).

About the GPhC

We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.

Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.

In response to the Covid-19 pandemic, our staff are predominantly home-based for the foreseeable future. As an organisation, we are also exploring the possibilities of future flexible working options.

We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.

Follow this link to see our privacy policy and understand how we collect, use and share your personal data during our recruitment process.

Applying for this role

If you feel you have the required experience and skills and would like to join us, please send your CV and covering letter explaining how you meet each of the criteria for the role, and where you found out about this vacancy to:

In your email subject, please include your name and the role you wish to be considered for. Please note that applications without a covering letter will not be considered.

Please consult the job description document below to help you prepare your application:

Business Systems Lead - role description [PDF 172 KB]

We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.

As part of your application for this role, please complete our equal opportunities and diversity monitoring formThis form is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel. 

Closing date: 26 June 2021 (12 pm)

Interview dates: TBA

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