You’ll need to set up a Direct Debit by the date set out in your renewal notice to make sure payments reach us at the right time:
1. Download the Direct Debit mandate form.
2. Fill in the form including your bank details and sign and date it. Make sure you tell us if you want to pay annually by ticking ‘single payment’ or quarterly by ticking ‘staged payment’.
Please include your name and registration number so we can match the payment to your registration. Without it, we won’t be able to set up the direct debit and you’ll need to pay by credit or debit card.
3. Send us the form by emailing it to registers@pharmacyregulation.org. It must reach us by 4pm on the date shown on your renewal notice and on the direct debit deadline page. Do not post your Direct Debit mandate as we can’t guarantee it will arrive with us in time for it to be processed.
4. You’ll get an email to confirm that your Direct Debit has been set up and a payment schedule so you know when the money will be taken.
5. We’ll give you a new deadline by which you’ll need to make your renewal declarations. If these are not completed, the Direct Debit won’t be collected, and you’ll need to make your full payment by credit or debit card.