Internet pharmacy

Providing pharmacy services online: information for pharmacy owners and pharmacy teams

All pharmacies in Great Britain, including those providing internet services, must be registered with the GPhC and meet our standards for registered pharmacies.

Owners of online pharmacies also have to make sure they follow guidance on providing pharmacy services at a distance, including on the internet.

Read the updated guidance in Welsh

Follow this link to find out more about meeting the new guidance for online pharmacies

Voluntary internet pharmacy logo scheme

Internet pharmacy logo

The GPhC operates a voluntary internet pharmacy logo scheme to provide reassurance to patients and the public that they are purchasing medicines online from registered pharmacies who have to meet GPhC standards. The voluntary internet pharmacy logo scheme is unaffected by Brexit.

If you would like to apply to use our voluntary internet pharmacy logo, please read the conditions for use first.

If you think your pharmacy service can meet the conditions of use, download and complete the application form.

Distance Selling logo 

Please note: this information is correct as of 27 November 2020, but may change due to the end of the Brexit transition period. See our Brexit Q&A for the latest information.

Anyone selling medicines to the public via a website must also be registered with MHRA and display a Distance Selling logo on every page of the website offering medicines for sale. The aim of the Distance Selling logo is to help members of the public to identify websites that can legally sell medicines.

The logo is linked to the website’s entry in the MHRA’s list of registered online sellers.

This is a different scheme to the GPhC’s voluntary internet pharmacy logo. The Distance Selling logo is a legal requirement across Europe that applies to all retailers of medicines whilst the GPhC voluntary logo is applicable only to registered pharmacies.

You can find information about the Distance Selling logo and how to apply on the MHRA website