Guidance to support the standards for registered pharmacies

Equality guidance for pharmacy professionals

This guidance sets out to support pharmacy owners and the wider pharmacy team in understanding and meeting the standards for registered pharmacies in ways that encourage equality of opportunity and respect for diversity.

Read the equality guidance for pharmacy professionals

Guidance to ensure a safe and effective pharmacy team

This guidance sets out what pharmacy owners are expected to do to ensure a safe and effective pharmacy team and meet the standards set out under Principle 2 of the standards for registered pharmacies.

The standards under Principle 2 focus on making sure staff are empowered and competent to safeguard the health, safety and wellbeing of patients and the public.

This new guidance covers both registered and unregistered staff in registered pharmacies, including managers who may not be registered pharmacy professionals.

Guidance for registered pharmacies providing pharmacy services at a distance, including on the internet

This guidance, which was updated in March 2022, explains what pharmacy owners should consider before deciding whether any parts of their pharmacy service can be provided safely and effectively at a distance (including on the internet).

Read our FAQs about how to meet the guidance 

Read our draft guidance note on selecting the appropriate mode of consultation when assessing a person’s needs

Guidance for registered pharmacies preparing unlicensed medicines

This guidance sets out what pharmacy owners should consider when a registered pharmacy prepares medicines, including the preparation of extemporaneously prepared methadone.