We’re committed to delivering equality, improving diversity and being inclusive in all our work as a healthcare regulator and an employer.
We want pharmacy to be an inclusive place, free from discrimination.
That’s why we’re putting equality, diversity and inclusion into everything that we do. It’s integral to our Vision 2030 and Strategic Plan, which set out our roadmap for the future of pharmacy regulation.
Our EDI strategy and approach
We’ve worked together with people from both inside and outside our organisation to develop our strategy ‘Delivering equality, improving diversity and fostering inclusion’.
In line with our strategy, we’re committed to being proactive and using all of our regulatory levers and influence to help tackle discrimination and reduce health inequalities. It’s also about equipping pharmacy teams to tackle discrimination and health inequalities, using our standards and guidance to help them do that.
The strategy covers all aspects of our work as a regulator and an employer. It includes three strategic themes, each underpinned with a set of objectives and outcomes. We report annually to our Council on progress, as well as providing interim updates as necessary.
Prior to launching it, we consulted on our draft strategy to help transform the GPhC’s approach to equality, diversity and inclusion.
Find out more about our equality, diversity and inclusion work using the links below
Providing services for Welsh language users
Reasonable adjustments - how we support the public and the people we regulate
Protected characteristics of pharmacists involved in the managing concerns process
Providing services for Welsh language users
We recognise the cultural and linguistic needs of Welsh speaking people. We are committed to implementing the Welsh language standards.
The Welsh language standards promote and facilitate the Welsh language, and ensure that the Welsh language is not treated less favourably than the English language in Wales.
Reasonable adjustments - how we support the public and the people we regulate
If you have a disability, or mental health or physical health issue, we can help you by making adjustments to remove or reduce barriers you might be facing, when using our services.
If you think a reasonable adjustment may help, please read our guide to reasonable adjustments to find out more about what we can do.
Our memberships
We’re a Stonewall Diversity Champion and a member of the Business Disability Forum.
Being members of specialist equality organisations means we’re a part of a wider movement of organisations that are working to advance equality, raise awareness, celebrate diversity and promote inclusion.
Equality focused roundtables
We’ve are hosting a series of equality focussed roundtables and events, to help shape our regulatory work, informed by the experiences our stakeholders.
This links directly to the commitments in our EDI strategy to help tackle the different types of discrimination within pharmacy and to support an open and inclusive culture where pharmacy teams are empowered to meet their professional and legal obligations.
Report from Racism in pharmacy roundtable - November 2022
Report from Language barriers and health inequalities roundtable - September 2023
Gender pay gap reporting
We are committed to the fair treatment and reward of all our employees. As of April 2023, the GPhC employed over 250 employees and so, for the first time, we are required to publish our gender pay gap data.
Protected characteristics of pharmacists involved in the managing concerns process
Our report provides a breakdown of concerns raised about pharmacists by age, ethnicity and sex in 2021/22, looking specifically at concerns received and investigated, statutory outcomes of closed concerns and progression through the process.
Inclusive pharmacy practice
Inclusive pharmacy practice (IPP) is a joint initiative with the Royal Pharmaceutical Society, the Association of Pharmacy Technicians UK, and a number of partner organisations, including the General Pharmaceutical Council. Our chief executive, Duncan Rudkin, sits on the IPP Advisory Board.
IPP focuses on making the workplace more inclusive for pharmacy professionals, with a senior leadership that reflects our diverse communities. And engaging with local communities, helping to address health inequalities.
Read our case studies and contributions to the IPP bulletin:
Cardiovascular disease: how pharmacy teams are supporting their local communities
Improving diversity in senior pharmacy professional leadership
Our equality, diversity and inclusion (EDI) strategy
EDI strategy: End of year one report
This report sets out the activity we have completed in year one, under each of our strategic themes.
Equality insights and case studies
Explore our articles and case studies about equality, diversity and inclusion in pharmacy to learn more about these important topics.
Equality insights snapshot (2023)
Providing pharmacy services to patients and their carers living with dementia (2023)
Making changes: our work on equality, diversity and inclusion (2023)
Pride in Practice and the role of pharmacy teams in providing LGBTQ+ inclusive healthcare (2023)
Gender identity: pharmaceutical care for children and young people (2023)
Focus on equality, diversity and inclusion: examples from our Knowledge hub (2021)
Religion, personal values and beliefs: providing emergency hormonal contraception (2019)