If you want to reach our EDI team, please email feedback@pharmacyregulation.org
At the GPhC, we hold ourselves to the same high standards we expect from others. Our commitment to equality, diversity, and inclusion is foundational in everything we do, both as a regulator and as an employer.
Through our Vision 2030 and Strategic Plan, we are dedicated to supporting the pharmacy profession in delivering safe and effective care at the heart of healthier communities. We want pharmacy to be an inclusive place, free from discrimination, where everyone feels welcomed and valued.
The EDI Team
Our Equality, Diversity, and Inclusion (EDI) team is dedicated to fostering a culture of inclusion at the GPhC. Focused on embedding these values across all our work, the team is here to support our goal of creating a welcoming, discrimination-free environment in the pharmacy sector. We encourage you to share any feedback, questions, or insights to help us continue building a more inclusive community.
Contact our team
Our EDI strategy and approach
We’ve worked together with people from both inside and outside our organisation to develop our strategy ‘Delivering equality, improving diversity and fostering inclusion’.
In line with our strategy, we’re committed to being proactive and using all of our regulatory levers and influence to help tackle discrimination and reduce health inequalities. It’s also about equipping pharmacy teams to tackle discrimination and health inequalities, using our standards and guidance to help them do that.
The strategy covers all aspects of our work as a regulator and an employer. It includes three strategic themes, each underpinned with a set of objectives and outcomes. We report annually to our Council on progress, as well as providing interim updates as necessary.
Prior to launching it, we consulted on our draft strategy to help transform the GPhC’s approach to equality, diversity and inclusion.
Find out more about our equality, diversity and inclusion work using the links below
Providing services for Welsh language users
Reasonable adjustments - how we support the public and the people we regulate
Protected characteristics of pharmacists involved in the managing concerns process
Providing services for Welsh language users
We recognise the cultural and linguistic needs of Welsh speaking people. We are committed to implementing the Welsh language standards.
The Welsh language standards promote and facilitate the Welsh language, and ensure that the Welsh language is not treated less favourably than the English language in Wales.
Reasonable adjustments - how we support the public and the people we regulate
If you have a disability, or mental health or physical health issue, we can help you by making adjustments to remove or reduce barriers you might be facing, when using our services.
If you think a reasonable adjustment may help, please read our guide to reasonable adjustments to find out more about what we can do.
Our memberships
We’re a Stonewall Diversity Champion and a member of the Business Disability Forum.
Being members of specialist equality organisations means we’re a part of a wider movement of organisations that are working to advance equality, raise awareness, celebrate diversity and promote inclusion.
Equality focused roundtables
We’ve are hosting a series of equality focussed roundtables and events, to help shape our regulatory work, informed by the experiences our stakeholders.
This links directly to the commitments in our EDI strategy to help tackle the different types of discrimination within pharmacy and to support an open and inclusive culture where pharmacy teams are empowered to meet their professional and legal obligations.
Report from Racism in pharmacy roundtable - November 2022
Report from Language barriers and health inequalities roundtable - September 2023
Pay gap reporting
We are committed to the fair treatment and reward of all our employees. As of April 2023, the GPhC employed over 250 employees. So, for the first time, we were required to publish our gender pay gap data, and will now do so yearly. Our 2024 report also presents our ethnicity pay gap.
Protected characteristics of pharmacists involved in the managing concerns process
Our report provides a breakdown of concerns raised about pharmacists by age, ethnicity and sex in 2021/22, looking specifically at concerns received and investigated, statutory outcomes of closed concerns and progression through the process.
Inclusive pharmacy practice
Inclusive pharmacy practice (IPP) is a joint initiative with the Royal Pharmaceutical Society, the Association of Pharmacy Technicians UK, and a number of partner organisations, including the General Pharmaceutical Council. Our chief executive, Duncan Rudkin, sits on the IPP Advisory Board.
IPP focuses on making the workplace more inclusive for pharmacy professionals, with a senior leadership that reflects our diverse communities. And engaging with local communities, helping to address health inequalities.
Read our case studies and contributions to the IPP bulletin:
Cardiovascular disease: how pharmacy teams are supporting their local communities
Improving diversity in senior pharmacy professional leadership
Tackling differential attainment together
Supporting mental health and wellbeing through pharmacy regulation
Our equality, diversity and inclusion (EDI) strategy
EDI strategy: End of year reports
Our yearly reports set out the activity we have completed each year, under each of our strategic themes.
Equality insights and case studies
Explore our articles and case studies about equality, diversity and inclusion in pharmacy to learn more about these important topics.
Gender services for children and young people: new resource for pharmacy professionals (2024)
Working together to create a positive, open culture (2023)
Joint statement on the impact of pharmacy workforce wellbeing on patient (2023)
Equality insights snapshot (2023)
Providing pharmacy services to patients and their carers living with dementia (2023)
Making changes: our work on equality, diversity and inclusion (2023)
Pride in Practice and the role of pharmacy teams in providing LGBTQ+ inclusive healthcare (2023)
Gender identity: pharmaceutical care for children and young people (2023)
Focus on equality, diversity and inclusion: examples from our Knowledge hub (2021)
Religion, personal values and beliefs: providing emergency hormonal contraception (2019)