Last year we responded to over 92,000 calls and emails covering a range of subjects and topics. Using this information we have answered some of the most commonly-asked questions.
Please check under the headings below to see if your query is answered there before contacting us. We hope this will help you to quickly find an answer to your query.
Find here answers to questions we are being asked in relation to the coronavirus pandemic. We review this questions and answers page regularly. Last reviewed October 2020.