Examples of notable practice in pharmacy during the COVID-19 pandemic

During the COVID-19 pandemic, our inspectors have been providing support to registered pharmacies and discussing their plans and arrangements. Through their work, the inspectors have identified examples of good and excellent practice by pharmacies in response to the challenges and issues they are facing at this time.  

We are sharing these examples through our Knowledge Hub. The examples only take a few minutes to read and cover issues including managing delivery services, supporting vulnerable patients and working effectively with other local organisations during the pandemic.

We would encourage people working across pharmacy to use these examples to learn from others and to continuously improve outcomes for people using their pharmacy’s services during the COVID-19 pandemic.