GPhC welcomes positive PSA performance review

The GPhC welcomes the Professional Standards Authority’s (PSA) annual review of its performance for 2017/18, which found for the third consecutive year that it has met all the PSA’s standards for good regulation.

The review includes an analysis of the GPhC’s performance including;

  • council papers, including fitness to practise reports, Audit Committee reports and business plan monitoring reports
  • policy and guidance documents
  • statistical performance dataset
  • third party feedback

a check of the GPhC register Information available to the PSA through their review of final fitness to practise decisions under the Section 29 process.
The PSA also undertook a detailed review of the GPhC’s performance in relation to its standards 3 and 6 of the Standards for Good Regulation for Fitness to Practise.

The report highlights a number of ways in which the GPhC is meeting the standards, including by:

  • widely consulting with stakeholders to obtain their views and experiences to help develop guidance and standards, including guidance on ensuring a safe and effective pharmacy team
  • ensuring the education and training for the professions and unregistered pharmacy team are appropriate and relevant, while continuing to actively engage with course providers
  • maintaining our performance in the investigation and progression of cases, with recognition that the PSA will continue to monitor performance in this area

In response GPhC Chief Executive Duncan Rudkin said:
“We are pleased that our hard work has again been recognised by the PSA and that we have met all of their standards of good regulation. This gives important assurance to patients and the public that we are working effectively to make sure they receive safe and effective pharmacy services.
“We know that the role and responsibilities of pharmacy are changing, and so we as a regulator need to continue to adapt and improve how we work so that regulation continues to be efficient and effective."


The PSA’s performance review of the GPhC for 2017/18 can be accessed on their website here.

The PSA assesses the performance of the nine health and care professional regulators against its standards of good regulation, which cover the following areas: guidance and standards; education and training; registration; and, fitness to practise.