New standards for pharmacy professionals come into effect

All pharmacy professionals in Great Britain will have to meet new standards for pharmacy professionals, which came into effect today (12 May). The nine standards describe how safe and effective care is delivered through person-centred professionalism, and replace the standards of conduct, ethics and performance. 

The GPhC has today written to all pharmacy professionals in Great Britain to ask them to reflect on how to apply the standards in their practice.

The GPhC has also written to all superintendent pharmacists, and asked them to discuss with those who own and govern their pharmacies how they will fulfil their shared responsibility to create an environment in which pharmacy professionals working in their pharmacies are able to meet these standards.

The standards reflect feedback from more than 2,700 pharmacy professionals and organisations, members of the public and other stakeholders about what is important in receiving safe and effective care; what it means to be a professional; and what will uphold public trust in pharmacy.  The standards are a statement of what people expect from pharmacy professionals, and also reflect what pharmacy professionals have told us they expect of themselves and their colleagues.

Key themes emphasised in the standards include:  person-centred care; demonstrating leadership; and greater accountability on the part of pharmacy professionals.

The new standards are less prescriptive, having been reduced from 57 to nine, with examples under each one to illustrate how they might apply in practice.

Watch our video about the new standards

See the standards and supporting guidance

Duncan Rudkin, chief executive and registrar for the GPhC said:

‘These new standards will empower pharmacy professionals to use their skills, expertise and professionalism to provide safe and effective care to their patients, and to uphold the trust their patients place in them. 

‘All pharmacy professionals should now consider how to embed the standards in their practice, and should apply the standards whenever they are making professional judgements. We hope the standards will also act as a springboard for discussions about professionalism and person-centred care across pharmacy.

“Superintendent pharmacists and pharmacy owners also have an important responsibility to enable and support the registrants working for them to meet these standards, by providing an environment where professionalism can flourish.”

The new app

The GPhC has also launched a new interactive app to make it easy for pharmacy professionals to access the standards, guidance and resources on smartphones and tablets.  The GPhC standards app is available to download from app stores from today.